Privacy Policy

Privacy policy terms stated on this page applies to our website and all product and services offered by “Tecocraft ” and it governs the way in which we/Tecocraft brand uses, discloses, maintains and collect information from each of the users of business website www.tecocraft.com.

Different countries and states have some different cyber laws, If any of these terms and/or policy are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal or invalid, that terms will be removed from these terms and policy and the remaining terms will survive, remain in full force and effect applied for each individual website user and continue to be binding and enforceable.

These terms stated below shall be governed by and interpreted in accordance with the laws of Gujarat, India.

Protection and Security

We ensure the security and protection of collected data against the unauthorized access, alteration or disclosure of user information including username, password, transaction information and other data stored with us if any.

Browser Cookies

Cookies are the small files stored on the user’s computer when user view or surf our website. Cookies allow us to browse a website to better match your interests and preferences. We ask the user if they agree before we store any type of data in form of a cookie. The user is in full control of store cookie and can erase or block all Cookies from the browser settings.

Information Sharing Aspect

We use third-party service tools to help us in operating our business processes such as newsletter delivering and sending out surveys, and for these, we may share your information with respective third parties for the limited scope of that task only and user opt-in for newsletters are agreed with this. We strictly do not sell, trade, rent or misuse User’s personal information to other firms or individuals. We might share all the generic aggregated source information that not linked to any personal identification disclosure with our business partners and affiliates for above-stated purposes.

Personal Information Collected

We only collect personal information if the User willingly submits to us for the use of project proposal, in discussion and for contacting means. We collect personal information from users by our business website’s ‘Contact Us’ and ‘Get a Quote’ page through inquiry forms. We mainly collect email address, name, contact number, proposed project information, and relevant details. However, the user can visit our site anonymously without submitting any information if they don’t wish to.

Technical Information Collected

We collect non-personal information about a User who visits or interacts with our website which may include browser name, type of machine or device used, screen resolution, Internet service provider address, user’s region, and other similar details.

HOW WE USE ALL COLLECTED INFORMATION

Tecocraft collects and uses personal information for the following:

#1. To improve our website:
We may user feedbacks to improve our product, services, and user experience.

#2. To enhance our Customer Service:
To respond effectively to your customer service requests we may use the information we collect and provided by you.

#3. To Send Periodic Emails:
We mainly collect and use the email address to respond to User inquiries and/or other requests. If User opt-in to our newsletter mailing list by any on-site form or from advertisement campaigns, they will receive emails including company news, updates, related product or service information, promotional offers etc. The user can unsubscribe themselves any time from receiving future emails by the unsubscribe instructions given at the bottom of each email.

Third Party Association

Tecocraft chooses its advertisers and business partners carefully. However, User may find affiliate link, advertising or linked content on our business website which may show our partner credentials, sponsors, clients projects, accreditors, and other third parties. We do not control the information, links, and content that appears on those sites and hence we are not responsible for the practices employed by those websites that linked to our business site (www.tecocraft.com). Their privacy policies and terms of use will be different from us and we advise users to follow and read the browsing and interactive instructions and conditions on any other websites that are linked to our site.

User Acceptance to These Terms

Under no circumstances Tecocraft will be liable/responsible for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data(includes electronics & hard form); (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to the reputation of brand; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of this site is the regardless form of action.

Tecocraft does not warrant that functions contained in this site’s content will be uninterrupted or error-free, that defects will be corrected/improved, or that the site or the server that makes it available (any third party we use) are free of viruses or bugs.

Intellectual Property

The names, images, and logos identifying Tecocraft brand and their products ( including product demo ) and services are subject to copyright and Tecocraft hold all rights of use and distribution.

Updates and Revision

Tecocraft holds all the rights to change these terms at any time by posting changes online. Please review our privacy policy and terms regularly to ensure you are aware of any changes made. User’s that continues website use/surfing after changes are posted means they agree to be legally bound by these terms and conditions as updated and amended.

Contact Us/ Complaints

You can contact/complain to the support helpdesk on info@tecocraft.com or on our physical company address in India (Surat, Gujarat) as mentioned on respective pages of the website and we will respond within 5 working days.